Accion Microfinance Bank Limited Latest Job Opportunities

Accion Microfinance Bank Limited job vacancies – we are recruiting for the following roles:

  1. Value Chain Officer,
  2. Recovery Manager,
  3. Quality Assurance Specialist,
  4. Digital Partnership Manager,
  5. Agent Network Manager,
  6. Branch Agent Supervisor,
  7. Housing Technical Support Officer.

Accion Microfinance Bank Limited Recruitment

Apply for Accion Microfinance Bank Limited Jobs.

Exciting job opportunities exist at Accion Microfinance Bank Limited. Below are the requirements and how to apply for Accion Microfinance Bank Limited jobs online.

Value Chain Officer

Loaction: Lagos

Brief

  • Responsible to the Audit committee of the Board, Head Internal Audit has the responsibility for setting the strategic direction for Internal Audit Department.

Job Responsibilities

  • Work with the Value Chain Manager to achieve set targets on the banks special products
  • Introduce new value chain/partnership relationships to support/enhance the banks special products
  • Achieve portfolio growth on assigned special products and ensure set targets are met
  • Maintain healthy portfolio on assigned special products through effective portfolio monitoring.
  • Achieve set volume, number and PAR targets on assigned special products
  • Introduce new relationships with distributors/Sub distributors to enhance value chain businesses.
  • Monitor portfolio growth on assigned Special products and come up with strategies to address challenges from time to time.
  • Provide marketing support to Accounts Officers through regular provision of market and product information to support product marketing.
  • Sensitization of account Officersto focus the banks Special Loan products in addition to regular loan products.
  • Provide market intelligence and peer product reports to guide product review and product features enhancement to ensure continued market relevance.
  • Responsibility for accomplishing ad hoc assignments/targets as directed by the Head of Savings & Value Chain businesses.

Qualification & Experiences

  • A minimum of 5 years post qualification experience, 3 years must have been spent in the financial services sector or Fast Moving Consumer Goods sub sector.
  • Minimum Education Qualification of a B.Sc or HND in Business Admin, Marketing, Accounting, Banking and Finance, Economics or related fields with numerate coursework.

Key Performance:

  • Intense Passion for Sales and Marketing.

Required Knowledge:

  • In depth knowledge of Nigerian economic and business environment
  • Strong analytical skills ? ability to conduct industry analyses and identify/manage an entire business ecosystem/value chain
  • Excellent relationship management skills and ability to motivate a team to achieve desired result
  • Strong written and oral communication/presentation skills
  • Strong negotiation skills
  • Positive minded and innovative with ability to think outside the box.
  • High sense of responsibility, accountability, integrity and ethical standards.
  • In-depth knowledge of customer service policies and principles.

Deadline: 23rd July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Recovery Manager

Job Location: South South/East

Job Responsibilities

  • Identifying, developing and implementation of sound, acceptable credit policies
  • Identification of areas for improving processes, implementing best practices and metrics to track performance management
  • Reconciling transactions and balances to maintain accurate accounts
  • Maintaining bad debt and bad debt recovery records
  • Monitoring receivables and collections and providing updates of receivables and providing appropriate reporting procedures
  • Providing regular updates of receivables to management
  • Negotiating payment programs with delinquent customers
  • Identifying accounts requiring collection agency or legal action and coordinating collections with third party contractors
  • Monitoring violations of credit policies, providing analysis, conclusion and recommendations, present findings to senior management
  • The credit manager will be responsible for motivating subordinates to optimize their performance and professional growth.

Qualifications & Experiences

  • B.Sc/BA/HND in Social Sciences, Business, Banking, Finance, Marketing or any other numeric course
  • An MBA will be added advantage
  • Minimum of 5 Years work experience in the Banking sector.

Key Performance:

  • Excellent numeric and analytical skills
  • Effective communication/interpersonal skills with people at all levels, including ability to use tact, diplomacy and persuasiveness
  • Strong leadership negotiation and problem solving skills
  • Strong analytical skills e.g. read and interpret financial statements.
  • A pro-active, self-starter with excellent all round communication skills
  • Ability to motivate and mentor subordinates
  • Strong leadership and people management skills
  • Strong analytical skills, ability to conduct credit analysis and strategically analyze financials
  • Excellent communication skills, ability to present financial information effectively.

Required Knowledge:

  • Detailed knowledge of required documentation and a thorough knowledge of Lien Laws that govern the transactional relationship between the Customer and the Company
  • Knowledge of contract payments
  • Understanding of financial and debt analysis
  • Knowledge of micro, small and medium enterprise market.

Deadline: 12th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Quality Assurance Specialist

Job Location: Lagos

Job Responsibilities

  • Draft quality assurance policies and procedures
  • Interpret and implement quality assurance standards
  • Evaluate adequacy of quality assurance standards
  • Review the implementation and efficiency of quality assurance measurement systems
  • Plan, conduct and monitor testing and inspection of products and services to ensure finished product quality
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality assurance system
  • Providing regular updates of receivables to management
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Co-ordinate and support on-site audits conducted by external providers
  • Evaluate audit findings and implement appropriate corrective actions
  • Monitor risk management activities
  • Responsible for document and version management
  • Assure ongoing compliance with quality and industry regulatory requirements
  • Oversee product test management including but not limited to creating test strategy and detailed test plans for products; overseeing the test execution; test reporting

Qualification & Experiences

  • Minimum of First Degree/ Higher National Diploma (HND) in management studies, technology, process engineering, or any relevant discipline
  • Minimum of 4 years working experience in Banking/ IT/ Analytics and Service Measurement

Key Performance:

  • Good numerical skills and an understanding of statistics
  • Excellent communication skills, ability to present financial information effectively
  • Planning, organisation and time management skills

Required Knowledge:

  • Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma certifications,
  • Technology proficiency – Proficient in the use of modern technology
  • Product management, quality inspection, auditing and testing experience
  • Knowledge of digital solutions, services and products
  • Knowledge of innovation in financial services
  • Knowledge of ideation and prototype development
  • Knowledge of stakeholder management
  • Knowledge/experience with software testing tools
  • Knowledge of project management
  • Knowledge of basic programming skills
  • Knowledge of market trend analysis
  • Knowledge of digital security

Deadline: 19th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Digital Partnership Manager

Job Location: Lagos

Job Responsibilities

  • Research and analyse the market to identify mutually beneficial partnership opportunities/ collaborations and develop strategies for execution.
  • Present and discuss partnership opportunities with targeted digital businesses reflecting on the strategic values to the organisation.
  • Negotiate, structure and monitor the effective execution and financial impact of potential partnerships to ensure achieved verifiable business growth.
  • Manage and collaborate with other internal stakeholders to ensure potential and existing partnerships are aligned with organizational goals, objectives, guidelines and policies
  • Plan, co-ordinate and manage the execution of client business partnerships for mutual financial benefit.
  • Represent the organization and deliver a great experience to potential and existing partners to ensure continuous business revenue growth
  • Foster in-depth and productive relationships at all levels with each partner
  • Implement and manage a performance management framework to support each partnership objectives and KPIs
  • Measure and prepare reports on various.

Qualifications & Experiences

  • Minimum of First Degree (B.Sc.) in any relevant discipline; Post Graduate Degree will be an added advantage
  • 5 years? experience in the financial services, Fintech, IT/ Consulting, marketing Communication and digital product/ program management industry
  • Relevant professional certifications is an advantage.

Key Performance:

  • IT skills (ability to use MS Office applications ? Projects, Visio, Excel, Word, Powerpoint
  • Data gathering and analysis skills
  • Business development, Analytical and problem-solving skills
  • Proven ability to drive results with data-based insights
  • Project and people management Skill.

Required Knowledge:

  • Knowledge of digital solutions, services and products
  • Knowledge of innovation in financial services
  • Knowledge of digital banking technology
  • Knowledge of market trend analysis
  • Knowledge of stakeholder management
  • Knowledge of project management.

Deadline: 19th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Agent Network Manager

Loaction: Nigeria

Job Responsibilities

  • Research and analyse the market to identify mutually beneficial partnership opportunities/ collaborations and develop strategies for execution
  • Management of the quality of the Agent Network
  • Ensure KYC, AML and CFT processes are in place and followed by all Agent Network Supervisors across Nigeria.
  • Ensure the agent call centre is operating effectively and operating within agreed performance metrics.
  • Assist the relevant staff with sales functions
  • Delivery of high quality stakeholder communications and reporting concerning the performance of the agent network.
  • Liaise with agent network partner organization for network expansion across the country
  • Understand Nigeria?s financial, mobile and electronic payment regulatory regimes and underlying principles.
  • Meet deadlines set on the project plan and roll-out plan.
  • Regularly travel to branch locations across the country to assess and monitor the agent network.
  • Liaise with marketing and operations functions of the bank to conduct customer satisfaction surveys
  • Ensure a target percentage 17% of Accion?s customers are served by agents
  • Ensure agents are signed up for pilot run and full deployment in 6 branches
  • Drive and/or Support, the creation of a profitable, sustainable agency banking network nationwide
  • Manage all aspects of recruitment and performance monitoring of 3rd party agent recruiters
  • Manage all aspects of ongoing projects related to the Agent Network initiative
  • Building strategic partnerships with FMCGs, Associations, and Retail Chains to identify and recruit ideal super-agents
  • Supervising regional and Branch-level Agent Network support staff to ensure quality service delivery to agents and financial targets are met
  • Periodically recommend improvement of our agent management framework, go-to-market strategy, manuals and interfaces through use and feedback
  • Ensure product awareness among staff, customers/agents & potential customers of the Bank
  • Extract insights from field data, challenges, competitor intelligence and any customer/agent to continuously drive improvements in the agency network

Key Performance

  • Understand how savings and micro credit administration works within and outside the Bank
  • Importance of impact finance in the unbanked segment of the population
  • Understand AMFB?s market penetration and expansion plan

Required Knowledge:

  • Knowledge of Agent Banking Industry wide
  • Experience with agency distribution model in financial services or other relevant sector such as FMCG or Telco
  • Knowledge of the banks operating environment and business strategy.

Required Qualification

  • B.Sc/ Higher National Diploma in Marketing/Business Studies

Deadline: 13th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Branch Agent Supervisor

Job Locations: Abuja and Akwa Ibom
Job Type: Full Time

Job Responsibilities

  • Facilitates selection and recruitment of Agents in assigned area of operation
  • Liquidity management ? making sure the Agents meet clients? cash requirements and that all cash is banked on time
  • Monitor Agents compliance to ACCION operational policies and procedures to minimize potential fraud risks.
  • Manage the needs of 3rd party agent and customer recruiters & ease Admin bottlenecks
  • Train Agents on how to use the implemented system (using his/her own handset)
  • Distribute all branding and marketing collateral issues for assigned Agents
  • Assist with promotional events at Agent level as and when organized by the bank
  • Monitoring & coaching Agents on customer service excellence
  • Handling complains (from both Agents & customers)
  • Resolving and / relaying any technology challenges to immediate reports
  • Ensure targets on account opening and client usage of agent are met
  • Ensure that 17% of branch customers are served by the agents
  • Any other duties as assigned by the HBO and branch management

Qualification & Experiences

  • Minimum of OND or Related Qualification in Banking and Finance, Business Studies, Accounting or related discipline
  • 3 years of experience in a financial institution, selling financial services to the mass market. Ability to write reports, present data & enunciate clearly

Key Performance:

  • Intense Passion for Sales and Technology
  • Ability to monitor any Agent-related development in assigned area and present feedback to management
  • Hardworking and being comfortable with outdoor activities
  • Good writing and presentation skills
  • Good communication, analytical and interpersonal skills
  • Computer literacy, including PowerPoint presentation ability
  • Good Account Relationship Management skills

Required Knowledge:

  • Possession of experience in Banking, and a thorough understanding of Microfinance Banking and accounting practices

Deadline: 12th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

Housing Technical Support Officer

Job Locations: Anambra and Oyo

Job Responsibilities

  • Work with the Housing Loan Supervisor/coordinators to ensure technical support for the banks Housing loan projects
  • Provide Technical support and information for the sales team on important considerations in recommending a housing loan project
  • Review of ongoing projects to ensure work progresses as par approved plan
  • Embark on site inspection of project sites to confirm projects to be funded fall within the approved specifications for funding
  • Offer professional advice to the Account officers, Housing Loan Officers and the Commercial team on the status of intended/ongoing project funding
  • Provide regular market feedback to guide product features review and enhancement to ensure continued market relevance
  • Regular provision of product and market information to support Account Officers in the sale of Housing loan product
  • Responsibility for accomplishing ad hoc assignments as directed by the Head, Savings and Value chain businesses from time to time

Qualification & Experiences

  • A minimum of 5 years post qualification experience, 3 years must have been spent in the financial services sector or building and construction sector
  • Minimum Education Qualification of a B.Sc or HND in Business, Building or Environmental Sciences with numerate coursework

Required Knowledge:

  • In depth knowledge of Nigerian economic and business environment
  • Understanding of the building and construction industry and the entire value chain
  • Excellent relationship management skills and ability to motivate a team to achieve desired result
  • Strong written and oral communication/presentation skills
  • Strong analytical and negotiation skills
  • Positive minded and innovative with ability to think outside the box
  • High sense of responsibility, accountability, integrity and ethical standards
  • In-depth knowledge of customer service policies and principles.

Deadline: 12th July, 2019.

Application Procedure:
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:

Apply Now

About Accion Microfinance Bank Limited.

Accion Microfinance Bank Limited – Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.


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