Amber Residence Limited Recruitment

Apply for Amber Residence Limited Jobs.

Amber Residence Limited is looking to hire seasoned candidates for immediate employment. Below are the requirements and Application Procedure: for Amber Residence Limited jobs online.

Location: Lagos.

Application Procedure:
Interested and qualified candidates should send their Application Letter and CV to: careers@amberresidenceng.com using the “Job Title” as the subject of the mail.

See the requirements and deadline for each position below:

Sales & Marketing Executive

Responsibilities

• Should be able to meet or exceed budgeted Revenue Per Available Room (REVPAR) for the Hotel
• Should be able to prepare departmental budget that correctly reflects the company’s business plan
• Should be able to forecast occupancy fluctuations and direct selling activities to maximize revenue for the Hotel.
• Should be able to know the Company’s demand segments, sources of business for each, and balance market segments according to supply and demand.
• Should be able to know the principal competitor for each market segment and take advantage of company’s strengths against each competitor.
• Should be able to accurately forecast occupancy changes based on changing market conditions (additions to supply and demand, etc.).
• Should be able to support guest services as the company’s business driving philosophy
• Should personally demonstrate commitment to guest services by responding to guests’ needs
• Should be able to develop/assist with development of the company’s marketing and sales plan based on the company’s position and strengths within each market segment
• Should be able to implement the company’s marketing and sales plan
• Should be able to analyze and understand the competitive strengths and weaknesses for each market segment and successfully direct marketing activities against each to our company advantage.
• Should be able to identify and maintain constant communications with the company’s key accounts.
• Should be able to actively sell room nights through outside sales calls, telemarketing, tours, etc.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines annual gross-profit plans by forecasting and developing annual sales activities for company; projecting expected sales volume and profit for existing and new business; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs; competition, supply and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing and evaluating advertising and developing field sales action plans.
• Identifies marketing opportunities by identifying customer requirements; defining market, competitors’ share and competitors’ strength and weaknesses; forecasting projected business; establishing targeted market share.
• Should be able to know our demand segments, sources of business for each, and balance market segments according to supply and demand; know the principal competitor for each market segment and take advantage of Company’s strengths against each competitor.
• Sustains rapport with key accounts by periodic visits; exploring specific needs and anticipating new opportunities.
• Provides information by collecting, analyzing and summarizing data and trends.
• Protects organization’s value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes marketing and organization mission by completing related results as needed.

Qualifications and Requirements

• Minimum of B.Sc/HND in a relevant field
• Professional certificates will be an added advantage
• 5 – 7 Years experience as a sales and marketing manager in hospitality is a Must
• Must have been working as a sales and marketing manager in hospitality industry
• Demonstrated ability to show results
• Proven marketing result.
• Must be target driven
• Fluent in english
• Proficient In microsoft office applications (MS Word, Excel, Powerpoint)
• Must Be adept in the use of internet and e-mail
• Good team player
• Strategy oriented and driven
• Excellent thinking capabilities and analytical skills
• Very good organizational and communication skills
• Very good at solving complex problems
• Very good leadership skills
• Analytical skills;
• The ability to use initiative;
• The capacity to work under pressure;
• Creativity;
• Drive, flexibility, numeracy;
• Influencing and negotiation skills;
• Oral and written skills;
• Business awareness;
• It Literacy.

Deadline: 18th June, 2019.

Front Office Supervisor

Responsibilities

• Assist the Front Office Manager in ensuring the smooth and efficient overall day – to – day operations of the Front desk including reservations.
• Provide excellent customer service per the standards of the Residence, and assist in situations to ensure customer satisfaction.
• Ensure guest requests, inquiries and concerns are addressed and completed in a timely manner.
• Assist in the supervision and preparation of function sheets with the delivery and execution of guest welcome letters and profile updating.
• Review guest special requests and ensure they are met or exceeded.
• Working with all departments in the Residence to ensure we meet or exceed guests’ expectations and all guests’ billing is accurate and up to date at time of departure.
• Act as a liaison with the Sale’s team, Food & Beverage, Facility and Housekeeping teams to ensure clear communication.
• Assist in the administration and management of the Front Office, including but not limited to scheduling.
• Ensure that the Department adheres to company’s policies, procedures and standards as specified in the company’s Standards and Operation Manual (SOP).
• Assist in providing staff with ongoing coaching, training and development.
• Coordinate Residence emergency procedures within the scope of defined plans.
• Engage in the preparation and rendition of returns, reports and other assignments as required by Management.

Qualifications and Requirements

• The successful candidate must have at least three years Front Office agent experience that must include handling of large group arrivals.
• The successful candidate must have excellent command of the English language is essential, both written and verbal.
• The successful candidate must be customer centric and have a very good relationship management skill that must include the ability to deal with all guests service situations while continually ensuring guest’s satisfaction is obtained in the Residence.
• The successful candidate must have proven supervisory skills which should include the ability to motivate and mentor colleagues for greater productivity.
• The successful candidate must be able to work under pressure and stressful situation.
• The successful candidate should be person that pays attention to details and have excellent organizational skills.
• The successful candidate should be able to work with little supervision and must be self motivated.
• The successful candidate must have solid knowledge of Microsoft Office and general computer applications. Knowledge of OPERA Information, Technology and Communication (ITC) would be an added advantage.
• The successful candidate must have at least a University degree in any related discipline.
• Required Experience: 5 – 7 years

Deadline: 17th June, 2019.

Chef de-Parte

Responsibilities

• Takes care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.
• Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.
• Coordinates daily tasks with the Sous Chef.
• Responsible to supervise junior chefs.
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are of the highest quality at all times.
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follows good preservation standards for the proper handling of all food products at the right temperature.
• Operate and maintain all department equipment and reporting of malfunctioning.
• Ensure effective communication between staff by maintaining a secure and friendly working environment.
• Establishing and maintaining effective inter-departmental working relationships.
• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business.
• Personally responsible for hygiene, safety and correct use of equipment and utensils.
• Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim.
• Checks periodically expiry dates and proper storage of food items in the section.
• Consults daily with Sous Chef and Executive chef on the daily requirements, functions and also about any last minute events.
• Guides and trains the subordinates on a daily basis to ensure high motivation and economical working environment.
• Should be able to set an example to others for personal hygiene and cleanliness on and off duty.
• Daily feedback collection and reporting of issues as they arise.
• Assess quality control and adhere to hotels service standards.
• Carry out any other duties as required by the Executive chef.

Qualifications and Requirements

• Minimum of OND in Hotel/Catering Management
• At least five (5) years practical experience in the hospitality industry
• Specialize on both local and intercontinental dishes
• Must have sound knowledge of food products
• Must have refined skills in public relations
• Excellent communication and interpersonal skills

Deadline: 10th June, 2019.

About Amber Residence Limited.

Amber Residence Limited – We are one of the leading and fastest growing hotel and leisure groups in Africa with business and resort destinations throughout Ghana, Nigeria and Zimbabwe.