Job details
CCNA – Technical Service Specialist – WFP Vacancy at Canon Nigeria
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About the role
CCNA - Technical Service Specialist - WFP job opportunity is available at Canon Nigeria for individuals who possess relevant qualifications.
Job Purpose and Summary
- To Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of Canon Large format printing Systems
Responsibilities
- Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of nominated products
- Report, recommend and take appropriate action regarding Canon Large format Printers, Large Format Graphics products including Flatbed printers.
- Expand Service coverage in the country, Device actions for faster repair time and measuring customer satisfaction.
- Design and deliver technical training and continuous development initiatives. Closely work with Sales and Marketing counterparts to ensure product launch, exhibitions, events are well supported and product support readiness internally and with distributors is aligned with company directions.
- To support and actively lead internal projects as designated by Service Development Manager.
- To Manage nominated distributors and customers in nominated countries (Nigeria & Ghana) with close communication and relationship to enhance the service deliverables to Canon Customers.
Experience and qualifications
- We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
- Degree/Diploma in Electronics or Electrical Engineering with relevant recognized formal education
- Fluency in written and spoken English.
- Excellent Communication, Organisational and Operational skills
- Professional appearance, excellent communication skills and right attitude
- High level of technical knowledge and experience (5 years minimum) coupled with the ability to relate technical information to non-technical people at all levels.
- Previous experience of delivering formal classroom training desirable or high-level coaching
- Functional knowledge and/or understanding of Canon products useful.
- Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint
- Familiarity with Microsoft Servers and networks.
You will need:
- Customer Focus
- Flexible & Adaptable
- Excellent Communicator
- Product Expert
- Analytical skill
- Problem solver
Application deadline
Not Specified.
Application details
Do you meet the criteria listed above? Apply by clicking on the “Apply button below:
WHO IS Canon Nigeria?
Canon is the leading name in imaging and has been for the past 80 years. We are the leading provider of consumer, business-to-business, and industrial digital imaging solutions. An emphasis on technology is part of Canon’s corporate DNA and we are dedicated to helping people reimagine what is possible through imaging.