Job details
Client Relationship Manager Job at Vines Realty Afrique Limited
The published deadline was 31 December 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Client Relationship Manager job opportunity is available at Vines Realty Afrique Limited for individuals who possess relevant qualifications.
Responsibilities
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the client log and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Any other duties assigned.
Experience and qualifications
- The ideal candidate should have prior background of the Client Relationship Manager
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous sales experience and an organised approach to work.
- Hardworking with a strong work ethic.
- Previous experience working as a client relationship manager or a track record of managing client relationships.
- Minimum of 3 – 7 years’ experience in a similar role
- Candidate should be between Age 26-33 years.
Application deadline
31st December, 2019.
Application details
Interested and qualified candidates should forward their CV to: careers@vinesrealtyng.com Using the “Job Title” as the subject of the mail.
WHO IS Vines Realty Afrique Limited?
Vines Realty Afrique Limited is a leading real estate company, providing professional property marketing, consulting and development services for our diverse clients in the residential and commercial property markets. At Vines Realty, we are committed to high standards of excellence and integrity.