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Collections Associate Vacancy at Lidya Global

Applications closed

The published deadline was 15 June 2020. This page is retained for reference; the original application instructions below are historical.

Position title: Collections Associate. Location: Lagos State.

About the role

Collections Associate job opportunity is available at Lidya Global for individuals who possess relevant qualification.

Responsibilities

  • Team Management: Manage the collections analysts in the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with LidyaТs collections policy.
  • Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect on delinquent accounts by contacting customers via telephone, email, and visiting the place of business. Compile daily, weekly, and monthly reports on status of delinquent accounts, collection activity, and accounts receivable status. Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
  • Legal Representation: As required, represent Lidya on all necessary litigation matters and liaise with LidyaТs partner law firms and debt collection agencies to ensure all litigation decisions are being enforced and timely collections are completed. Track all cases in court and report on any change to court proceedings.
  • Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customer’s and Lidya’s needs.

Experience and qualifications

  • 4 to 7+ years of experience working as a collections, credit disputes, legal, financial, or fraud resolution Associate.
  • Bachelor’s degree in Finance, Law, Accounting, or a related Business discipline.
  • Ability to manage a team of 2 to 3 colleagues to meet commercial targets consistently and sustainably
  • Desire to act as a representative of Lidya in court proceedings
  • Working knowledge of the entire underwriting process from loan application to funds disbursement and collections.
  • Outstanding customer engagement skills and demonstrated experience with managing day to day aspects of client relationships, including considerable experience with client negotiations.
  • Superior organization with a demonstration of ownership and taking initiative to accomplish goals.
  • Ability to work in a goal oriented environment where you will be evaluated on your KPIs.
  • High attention to detail and strong analytical skills including the ability to properly identify the key credit risks, and reach a prompt and well thought out credit decision.

REMUNERATION :-

  • Competitive salary and workplace benefits.
  • Become part of a highly professional and dynamic team.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for country-changing ventures.

Application deadline

15th June, 2020.

Application details

Do you meet the criteria listed above? Apply by clicking on the “Apply button below:
Apply Now

Note: Lidya is an equal opportunity employer. We strongly believe that diverse and inclusive teams make better decisions and work more effectively to make a positive impact for all employees.

WHO IS Lidya Global?

Lidya is the future of finance for small businesses in fast-growing economies. Our goal is to help great business owners access financing and build a credit score through an easy and inspiring lending process. Lidya currently operates in Nigeria where over 100,000 businesses have signed up for its service and is backed by Omidyar Network, Accion, Newid Capital, Bamboo Capital and Alitheia Capital. The Company has raised close to $10m USD in venture capital and has teams across Lagos (Nigeria), Porto (Portugal) and New York (USA).

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