Job details
Customer Care Officer (Bakery) Job at Invent Alliance Limited
Applications closed
The published deadline was 16 December 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Care Officer (Bakery) job opportunity is available at Invent Alliance Limited for individuals who possess HND in related field.
- The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.
Responsibilities
- Resolve customer complaints via any means necessary.
- Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
- Build strong relationship with customers.
- Interact with customers and get feedback on the various bakery products.
- Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
- Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
- Other duties as assigned.
Experience and qualifications
- Minimum of HND.
- Minimum of 1 year experience in a similar role.
Skills:
- Good business acumen.
- Excellent relationship building and people management skills.
Application deadline
16th December, 2019.
Application details
Interested and qualified candidates should send their CV to: admin@inventallianceco.com clearly indicating the “Job Title” as subject of your mail.
Note: Applicants must be resident within Ajah axis.