Job details
Customer Care Officer Vacancy at Pruvia Integrated Limited
The published deadline was 20 December 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Care Officer job opportunity is available at Pruvia Integrated Limited for individuals who possess OND/HND.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Applicants should reside within Berger/Ibafo and its environs
Experience and qualifications
- Proven customer support experience/experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- OND/HND
- Proficient in English (oral and written)
Application deadline
20th December, 2019.
Application details
Interested and qualified candidates should send their CV/Resume to: pruvia.careers@gmail.com with their valid addresses and contact numbers included. The subject of your application should be the Job Title
WHO IS Pruvia Integrated Limited?
Pruvia Integrated Limited – We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.