Job details
Customer Care Representative Job at Pinkaso General Printing Limited
Applications closed
The published deadline was 30 November 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Care Representative job opportunity is available at Pinkaso General Printing Limited for individuals who possess relevant qualifications.
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Application deadline
30th November, 2019.
Application details
Interested and qualified candidates should forward their CV to: hrpinkasoprintingltd@gmail.com using the “Job title” as subject of the email.
Note:Only qualified individuals will be called upon