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Customer Experience Executive Vacancy at HR Aid Consults

Applications closed

The published deadline was 21 July 2021. This page is retained for reference; the original application instructions below are historical.

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Position title: Customer Experience Executive. Location: Lagos State.

About the role

Customer Experience Executive job opportunity is available at HR Aid Consults for individuals who possess relevant qualifications.

Responsibilities

  • Respond to all customer enquiries via email, social media and other platforms.
  • Set up and troubleshoot VPNs.
  • Monitor servers and report inconsistencies.
  • Act as intermediary between clients and network operators – SenderID approvals, message escalations, etc.
  • Upload DND and ported numbers.

Experience and qualifications

  • B.Sc in any related field.
  • 1 – 2 years experience in a similar role.
  • Technology background is advantageous.

Application deadline

21st July, 2021.

Application details

Interested and qualified candidates should send their CV to: talent@hr-aidconsults.com using the Job Title as the subject of the mail.

WHO IS HR Aid Consults?

At HR Aid, we provide consulting services in the area of Human Resource Management. Our focus is in helping our clients hire, engage and retain the best talent. We offer professional services in Talent Recruitment and Selection, HR Policy Development, Compensation & Benefits Structure Development, Performance Management and HR Advisory.

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