Job details
Customer Retention/Quality Control Officer Job at Ascentech Services Limited
Applications closed
The published deadline was 16 December 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Retention/Quality Control Officer job opportunity is available at Ascentech Services Limited for individuals who possess B.Sc/M.Sc holders
Responsibilities
- Build relationships with clients/prospects for business growth
- Generate new clients to achieve and drive sales
- Placing engagement and retention calls to our local customer base to provide support.
- Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
- Understand prospect needs and customize existing business programs to meet their needs
- Escalating and resolving areas of concern as raised by clients.
- Maintain up-to-date knowledge about company products and services
Experience and qualifications
- B.Sc/M.Sc holders
- 3-years working experience as Customer Retention /Quality Control Officer with tracking record in an ISP Industry
- Solid team player who thrives on working in a fast paced environment
- Must have flair for marketing and sales experience
- Strong interpersonal skills.
Application deadline
16th December, 2019.
Application details
Interested and qualified candidates should send their CV to: juliana@ascentech.com.ng using the Job Title as the subject of the mail.