Customer Service Agent Vacancy at Oriental Selected Company Limited

About the role

Customer Service Agent job opportunity is available at Oriental Selected Company Limited for individuals who possess relevant qualifications.

Job Summary

• In charge of Customer Service Agent in an e-commerce business operation setting.

Responsibilities

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction

Experience and qualifications

• One to two years in customer service and customer-facing roles.

Competencies and Skills:

• Excellent computer skills with detailed proficiency in Microsoft office package.
• Basic knowledge about eCommerce
• Adaptive design eye and skill
• Excellent communication skills.

REMUNERATION :-

N50,000 to N60,000 monthly.

Application deadline

25th March, 2020.

Application details

Interested and qualified candidates should send their CV to: mailseyi247@yahoo.com using the Job Title as the subject of the email.

WHO IS Oriental Selected Company Limited?

Oriental Selected Company Limited is a fast-growing E-commerce firm into the sale of items on our E-platform. The company is in need of best hands to meet and accomplish its overall goals.