Job details
Customer Service Executive Vacancy at Septagus Consulting Nigeria Limited
Applications closed
The published deadline was 9 September 2021. This page is retained for reference; the original application instructions below are historical.
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Position title: Customer Service Executive. Location: Lagos State.About the role
Customer Service Executive job opportunity is available at Septagus Consulting Nigeria Limited for individuals who possess relevant qualifications.
Responsibilities
- Receive customers and address all issues concerning their faulty products.
- Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
- Forward all Job Card and faulty products to the service centre supervisor.
- Preparation of defective parts failure report(Panel, PCB & Compressor )
- Preparation of daily work report.
- Daily follow up on the engineers to confirm status of jobs.
- Responsible for happy calls to customers and dealers.
- Responsible for spare part request in line with job card details.
- Responsible for job completion feedback to the customer.
Experience and qualifications
- Bachelor’s Degree or equivalent.
- Minimum of 2 years’ experience in a similar role.
- Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint.
Application deadline
9th September, 2021.
Application details
Interested and qualified candidates should send their CV (MS Word) to: recruit@septagusconsulting.com using “Customer Service Executive” as the subject of the email
WHO IS Septagus Consulting Nigeria Limited?
Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.
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