Customer Service Intern Vacancy at Busy Minds Consult

About the role

Customer Service Intern at Busy Minds Consult job opportunity is available at Busy Minds Consult for individuals who possess relevant qualifications.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Perform customer verifications
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the designated resource
• Manage customers’ accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Assist prepare and distribute customer activity reports
• Maintain customer databases
• Manage administration
• Assist communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process

Experience and qualifications

• Qualification: HND / B.Sc
• Experience: 0-1year customer service experience or similar role

Desired Skills:

• Attention to detail
• Listening and taking corrections
• Spotting fibre materials

REMUNERATION:-

N30,000 Monthly Allowance with daily lunch

Application deadline

9th September, 2020.

Application details

Interested and qualified candidates should send their CV and Cover Letter to: talentportal01@gmail.com using the “Job title” as subject of the email.