Customer Service Intern Vacancy at Busy Minds Consult

Position Title: Customer Service Intern at Busy Minds Consult.

Job Station: Lagos State.

INTRODUCTION:-

Customer Service Intern at Busy Minds Consult job opportunity is available at Busy Minds Consult for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Perform customer verifications
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the designated resource
• Manage customers’ accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Assist prepare and distribute customer activity reports
• Maintain customer databases
• Manage administration
• Assist communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process

DESIRED EXPERIENCE & QUALIFICATION:-

• Qualification: HND / B.Sc
• Experience: 0-1year customer service experience or similar role

Desired Skills:

• Attention to detail
• Listening and taking corrections
• Spotting fibre materials

REMUNERATION:-

N30,000 Monthly Allowance with daily lunch

Apply Before:-

9th September, 2020.

INTERESTED?

Interested and qualified candidates should send their CV and Cover Letter to: talentportal01@gmail.com using the “Job title” as subject of the email.