Customer Service Manager Vacancy at Proten International

Position Title: Customer Service Manager.

Job Station: Lagos State.

INTRODUCTION:-

Customer Service Manager job opportunity is available at Proten International for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

  • Delivering a comprehensive service to inquiring customers
  • Managing Customers account (Key account management)
  • Keeping a record of customers interaction and details of action taken
  • Managing a large number of incoming calls and emails
  • Delivering a comprehensive service to inquiring customers
  • Organize and participate in events to build community and boost brand awareness
  • Relay community feedback to relevant internal stakeholders.
  • Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
  • Devise and implement community communication initiatives.

DESIRED EXPERIENCE & QUALIFICATION:-

  • Bachelor’s Degree qualification
  • At least 3 years of prior relevant experience
  • Absolute discretion and confidentiality
  • Maturity, character and cultural intelligence
  • Drive and ability to work with minimal supervision
  • Excellent spoken and written communication
  • Intellect & thirst for knowledge
  • Computer literacy is a MUST
  • Attention to detail and ability to keep accurate records & documentation
  • Good relationship skills and ability to communicate effectively via online channels.

REMUNERATION:-

  • Competitive salary
  • Health benefits
  • Housing allowance a year after confirmation
  • Laptop, phone and internet allowance
  • Out-of-station costs will be covered.

Apply Before:-

18th December, 2020.

INTERESTED?

Interested and qualified candidates should:

apply online

WHO IS Proten International?

Proten International is a fast riding human resource consulting firm with a mission to be the leading business support solution company in Nigeria.

View More Jobs at Proten International

PLEASE help others by Sharing This Job Opportunity on:
Join Over 100,000 + Happy Subscribers.
Get a free daily job alert via Email HERE

Leave a Reply