Customer Service Officer (Front Desk) Vacancy at Proxynet Communications

Position Title: Customer Service Officer (Front Desk).

Job Station: Lagos State.

INTRODUCTION :-

Customer Service Officer (Front Desk) job opportunity is available at Proxynet Communications for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES :-

  • Greet guests and provide them with superb customer service.
  • Ensure the reception is neat, presentable, and equipped with all the necessary supplies
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Maintain records and files.

DESIRED EXPERIENCE & QUALIFICATION :-

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Good Social Media Management Skills
  • Good Use of Office Package
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Good Computer Skills
  • B.Sc Degree in any discipline. Customer Service certification would be an added advantage
  • Must have 4 to 5 years working experience.
  • Must reside in Lagos and on the Mainland
  • Only Female and must reside in Lagos.

Apply Before :-

31st March, 2020.

INTERESTED?

Interested and qualified candidates should send their CV to: recruitment@proxynetgroup.comusing the “Job Title” as the subject of the email.

WHO IS Proxynet Communications?

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

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