Job details
Customer Service Representative Job at Phyatex International
Applications closed
The published deadline was 31 December 2019. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Service Representative job opportunity is available at Phyatex International for individuals who possess HND or equivalent.
Responsibilities
- Managing large volume of customer calls
- Stay friendly and helpful.
- Resolve questions and service issues for customers via phone, email and text.
- Accurately document customer interactions.
- Determine opportunities for new sales.
- Sell products to established customers through up-selling and cross-selling.
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times.
- Be professional.
Experience and qualifications
- Minimum of HND or equivalent.
- X years of customer service experience.
- Demonstrated ability to provide outstanding customer service.
- Customer-centric.
- Result-driven.
- Focus on quality and attention to detail.
- Good time-management skills.
- Ability to multi-task.
- Strong interpersonal and communication skills.
- Critical-thinker and problem-solver.
- Ability to work with minimal supervision.
Application deadline
31st December, 2019.
Application details
Interested and qualified candidates should forward their Applications to: careers@phyatexintl.com.ng using the Job Title as the subject of the mail.
WHO IS Phyatex International?
Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.