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Customer Service Representative Vacancy at BlueSlip Limited Nigeria

Applications closed

The published deadline was 25 January 2020. This page is retained for reference; the original application instructions below are historical.

Position title: Customer Service Representative. Location: Lagos State.

About the role

Customer Service Representative job opportunity is available at BlueSlip Limited for individuals who possess relevant qualifications.

Responsibilities

  • Responding promptly to customer inquiries
  • Acknowledging and resolving customer complaints
  • Processing orders, forms, applications, and requests
  • Communicating with customers through various channels
  • Managing a team of junior customer service representatives
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Knowing our products inside and out so that you can answer questions
  • Ensure customer satisfaction and provide professional customer support
  • Keeping records of customer interactions, transactions, comments and complaints
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

Application deadline

25th January, 2020.

Application details

Interested and qualified candidates should send their CV to: jobs@bluesliplimited.com using the Job Title as the subject of the email.

Note: Only shortlisted candidate will be contacted.

WHO IS BlueSlip Limited?

BlueSlip invest / partner and grow international business in African market with a focus on west Africa. BlueSlip is also management consultancy firm, helping SME expand their operations and business. We provide varied management consultancy services for organisations.

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