Job details
Customer Services Executive Vacancy at Libra Motors Limited
The published deadline was 13 February 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Services Executive job opportunity is available at Libra Motors Limited for individuals who possess HND / B.Sc, BA, English, Mass Comm.
Responsibilities
Customer Service Responsibilities list:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle Pilots/customer complaint
- Handles Way-bill enquiries and complaint
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file.
- Educate customers and drive online sales
Experience and qualifications
- HND / B.Sc, BA, English, Mass Comm.
- Previous knowledge in Customer Service will add advantage.
Application deadline
13th February, 2020.
Application details
Interested and qualified candidates should send their Applications to: info@libmot.com using the Job Title as the subject of the email.
WHO IS Libra Motors Limited?
Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.