Job details
Customer Support Intern Vacancy at a Dessert Supply Company – Owens and Xley Consults
Applications closed
The published deadline was 17 April 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Support Intern job opportunity is available at Owens & Xley Consults for individuals who possess relevant qualification.
Responsibilities
- Online Marketing and Sales
- Receive customers orders through DMs and WhatsApp
- Receive calls, reply to text messages and emails
- Issue invoice to customers
- Communicate customers’ orders to the inventory officer
- Prepare daily report and submit to the Operations Manager
Customer Service:
- Ensure customer satisfaction at all times
- Respond to customers enquiries via email, phone call or social media
- Receive, manage and resolve client complaints
- Escalate customers complaints to the Operations Manager where necessary
- Follow up on customers to get feedback post service delivery
Operations:
- Participate in cleaning the office
- Assist the Operations Support Officer as required
- Other tasks as assigned by the Operations Manager
Experience and qualifications
- OND in any related discipline.
Experience:
- 0-6 months experience in direct sales, digital marketing or customer service
Skills and Abilities:
- Digital marketing skills
- Highly analytical with a drive for numbers
- Good networking, prospecting and closing skills
- High level of professionalism
- Result-oriented team player with exceptional motivation and interpersonal skills
- Relationship management skills and openness to feedback
- Good written and verbal communication skills
- Proficiency in MS Office Suite
- Good initiative, time and stress management skills
- MUST reside within the Ikosi-Ketu axis
Personal Attributes:
- Keen eye for detail
- Sociable and friendly
- Confident and pleasant
- Knowledgeable of current trends as it relates to the industry
- Loves a challenge
- Assertive and creative.
REMUNERATION :-
N30,000 monthly.
Application deadline
17th April, 2020
Application details
Interested and qualified candidates should send their CV to: recruitment@owensxley.com clearly indicating the “Job Title” as the subject of your mail.