Entry Level HR Tech Support Vacancy at Noemdek Limited

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About the role

Entry Level HR Tech Support job opportunity is available at NoemDek Limited for individuals who possess relevant qualifications.

Job Summary

• The HR Tech support monitor and maintain the computer systems and networks of an organization.
• Will be in charge of installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Responsibilities

• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace system parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users’ accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritize and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Prepares documents and composes correspondence, as required, on specific policy and procedural issues.
• Provides assistance and coordination in the development and maintenance of specialized human resources data bases, enterprise resource planning systems computer software systems, and manual filing systems.
• Perform IT related duties: Installing and configuring computer systems
• Diagnosing and solving hardware/software faults
• Logging customer/employee queries
• Performs miscellaneous job-related duties as assigned.

Experience and qualifications

• B.Sc from related field i.e Computer Science; at least 2 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience
• HR experience will be an added advantage

Knowledge, Skills and Abilities Required:

• Ability to gather data, compile information, and prepare reports.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Interviewing skills.
• Knowledge of and skill in developing human resources processes, procedures, and documentation, as applicable to a public institution.
• Ability to make evaluative judgments.
• Ability to analyze and develop creative solutions to complex human resources issues.
• Knowledge of enterprise resource planning systems.

Application deadline

Application details

Interested and qualified candidates should:

apply online

WHO IS NoemDek Limited?