Fraud Monitoring Officer at Unified Payment Services Limited – Ilupeju, Lagos

Unified Payment Services Limited is recruiting a full-time Fraud Monitoring Officer in Ilupeju, Lagos. Reporting to the Head of Business Risk, the officer will analyse account and merchant activity, detect suspicious transactions and support investigations and fraud prevention.

Monitoring and investigation duties

• Develop and implement fraud risk monitoring policies, processes, procedures, tools and standards in line with relevant CBN policies.
• Review transactions daily, investigate suspicious patterns and analyse fraud trends.
• Produce periodic and monthly reports covering blocked users, newly onboarded merchants, fraudulent transactions, and approved or declined transactions.
• Monitor merchant transactions and prepare watchlist and hospitality-merchant reports.
• Carry out objective, fair, timely and properly documented investigations of suspected, alleged and known internal or external fraud.
• Investigate incidents referred by payment schemes, banks and other electronic-payment stakeholders.
• Collaborate with internal departments to investigate and resolve fraud issues.
• Document cases for organisational records and regulatory reporting.
• Maintain liaison with local, state and federal law enforcement agencies and attend court proceedings when necessary.
• Escalate cases that may expose the organisation or industry to reputational or operational risk.
• Design and deliver staff fraud-awareness training.

Requirements

• University degree or HND in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or a related discipline.
• A minimum of five years’ post-NYSC professional experience.
• Strong practical experience investigating fraud, including electronic investigations.
• Professional certification in compliance, fraud or investigation is an advantage.
• Ability to use Microsoft Office, data tools or statistical software.
• Strong analysis, investigation, reporting, attention to detail and written and verbal communication.
• Ability to build and maintain productive internal and external relationships and work effectively across teams.