Job details
Front Desk Officer Vacancy at a Law Firm – MasterMindsHRSG Management Consulting
Applications closed
The published deadline was 27 March 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Front Desk Officer job opportunity is available at MasterMindsHRSG Consulting for individuals who possess OND in either English Language, Mass Communication, Sociology or any relevant field.
Responsibilities
- Resolve customer complaints via phone, email, or social media.
- Use telephones and other medium of communication to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Inform customers about developments, and new products of the company.
- To perform simple accounting task and other pertinent information such as addresses and phone numbers, which must always be up to date.
- Answer questions and educate potential customers on issues
- Act as the company gatekeeper/ambassador at all times.
- Send reports to management about frequently raised issues by customers from conversations had, suggest and advise management on ways to mitigate such complaints.
- Keep records and handle product recalls; that’s there must be report about products highly appreciated by customers.
Experience and qualifications
- Preferred Personality: Young vibrant female
- Any previous experience is an advantage
- Minimum of an OND in either English Language, Mass Communication, Sociology or any relevant field
- Candidate must be a christian, ready to resume immediately and must live within a close proximity to the office.
Application deadline
27th March, 2020.
Application details
Interested and qualified candidates should send their Applications and CV to: careers@mastermindshrsg.com using the Job Title as the subject of the mail.