Job details
Guest Relations Personnel (GRP) at Hotel Capitol – Ojodu Berger
Hotel Capitol is recruiting a full-time Guest Relations Personnel (GRP) for a senior Front Office position in Ojodu Berger, Lagos.
Responsibilities
- Deliver a professional and welcoming experience to hotel guests.
- Handle guest enquiries, complaints and special requests.
- Support and coordinate daily front-office activities.
- Maintain high standards of hospitality service and professional conduct.
Requirements
- Applicants must be graduates who have completed NYSC.
- At least four years of experience in hotel front-office operations.
- Strong interpersonal communication, guest service and complaint-resolution skills.
- Good knowledge of hotel front-office procedures, sound leadership and a professional appearance.
- Applicants living around Ojodu Berger and nearby areas are strongly preferred.
How to apply
Send your CV by email with Guest Relations Personnel (GRP) as the subject.
Only applicants who meet the qualifications and experience requirements will be considered.
Closing date
9 November 2026
Email your application to hrteam@hotelcapitol.com.ng.
Check the employer and application instructions before sharing personal information.
About the employer
Hotel Capitol is a three-star hotel in Omole Phase 1, Lagos, offering 32 guest rooms. Its accommodation includes deluxe, executive and super-executive rooms, together with one- and two-bedroom luxury suites.
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