Job details
MIS Executive (Customer Service) Vacancy at an Internet Service Provider Company – Lorache Group
The published deadline was 31 January 2020. This page is retained for reference; the original application instructions below are historical.
About the role
MIS Executive (Customer Service) job opportunity is available at Lorache Group for individuals who possess B.Sc / H.ND degree in Computer Science, IT, or similar.
The MIS Executive’s responsibilities include designing and developing computer systems on time and to specifications, developing strategies, keeping up-to-date with the latest developments in IT systems, analyzing operations and making suggestions for improvementThey also allocate resources, as well as assist with training and onboardingYou should be able to effectively manage risks and also protect data.
Responsibilities
- Designing, monitoring, analyzing and troubleshooting IT systems.
- Interpreting briefs and developing IT systems that meet all specifications and cost requirements.
- Assisting with training and onboarding processes.
- Writing job descriptions for new positions, and assisting with interview and recruitment processes.
- Ensuring staff comply with company, as well as health and safety regulations at all times.
- Maintaining, managing, and updating software.
- Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.
- Supervising the development and maintenance of websites and ensuring the protection of users’ data.
- Analysing existing operations, protocols, and processes, and making plans for improvement.
- Conducting research, attending workshops, and networking with other professionals in the industry.
Experience and qualifications
- B.Sc / H.ND degree in Computer Science, IT, or similar.
- 2-3 years experience managing a team in a ISP / Telecoms / ICT industry
- Practical experience with a variety of software applications.
- Attention to detail and excellent diagnostic skills.
- Effective communication and interpersonal skills.
- Ability to motivate and inspire staff.
- Ability to multitask, prioritize and manage time effectively.
- Strong leadership abilities and good time management skills.
- Excellent problem-solving and management skills.
Application deadline
31st January, 2020.
Application details
Interested and qualified candidates should forward their CV to: lorachevacancy@gmail.com using the “Job title” as the subject of the email.