Position Title: Operations Specialist.
Job Station: Lagos State.
Operations Specialist job opportunity is available at Bolt Nigeria for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES :-
- Support all Bolt’s Food Delivery operations in the city
- Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
- Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users, couriers and restaurants
- Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
- Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
- Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
- Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.
DESIRED EXPERIENCE & QUALIFICATION :-
- Have 2 years experience in an analytical position
- Have a data-driven analytical mindset (good Excel skills are a plus)
- Amazing negotiation and communication skills in English
- Be a hustler, not stopping after 20 obstacles a day
- Be passionate about new technologies and food tech
You’ll get extra credit for:
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business
- Motivating compensation – motivational base pay and company stock options
- No corporate BS – we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours – as long as you get the work done
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world
Apply Before :-
Do you meet the criteria listed above? Apply by clicking on the “Apply” button below:
WHO IS Bolt Nigeria?
Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.View More Jobs at Bolt Nigeria
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