Job details
Porter at Vacancy Laim Hotel
The published deadline was 20 June 2021. This page is retained for reference; the original application instructions below are historical.
About the role
Porter job opportunity is available at Laim Hotel for individuals who possess relevant qualifications.
Responsibilities
- Fix guest complain as fast as possible.
- To ensure that guest comments are listened to and improvements made where necessary.
- To provide feedback to the guest, and record all incidents that may occur.
- To ensure that the guest’s privacy is protected at all times.
- To ensure that, as far as possible, the guests’ safety and security is maintained.
- To continuously improve the service that is provided to guests.
- Ensure timely order made by guest.
Customer Service:
- To assist guests with luggage and belongings during check-in and check- out.
- Meet and greet guests on arrival.
- To room guests and explain the features and facilities of the hotel.
- To complete the handover book, and be present and contribute during shift briefing sessions.
- Maintain complete knowledge at all times of:
- All hotel features, services and hours of operation
- All room types, numbers, layout, décor, appointments and location
- All room rates, special packages and promotions
- Daily house count and expected arrivals/departures, including VIP guests and residents
Experience and qualifications
- Minimum qualification of OND, HND and B.Sc and must have worked ina similar position.
- 2 – 10 years Experience.
Application deadline
20th June, 2021.
Application details
Interested and qualified candidates should send their CV and Cover Letter to: Vacancies@laimhotels.com using the Job Title as the subject of the email.
WHO IS Laim Hotel?
Laim Hotel – We are a 5 STAR hotel with the aim of constantly anticipating our customer’s expectations by offering superior services, with exceptional facilities and innovations that consistently exceed these expectations. We are committed to provide our corporate and leisure traveller a consistent warm & friendly guest experience & fond memories through our nurtured / trained staff who experience joy and pride at work while adhering to our social responsibilities.
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