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Products and Services SME Lead Vacancy at Airtel Nigeria

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Position title: Products and Services SME Lead. Location: Lagos State.

About the role

Products and Services SME Lead job opportunity is available at Airtel Nigeria for individuals who possess relevant qualifications.

Job Purpose

  • The Products and Services SME will be responsible for maintaining and supporting all Products and Services applications, tools and utilities to support Airtel Nigeria IT Services.
  • This is an expert role with the responsibility for maintaining close collaboration with HQ-IT Products and Services Lead to ensure Airtel Nigeria delivers business results expected on Products and Services (Prepaid, Postpaid, Enterprise & VAS) domain.
  • The Products and Services SME reports to Business Systems Lead, Airtel Nigeria.

Responsibilities

The Products and Services SME is responsible for:

  • Delivering activities in line with Products and Services domain strategy and initiatives to support IT enablement to drive sales in Airtel Nigeria
  • Leading delivery of projects of applicable domain in Airtel Nigeria that attribute to the success of Airtel Nigeria business by collaborating with cross functional teams.
  • Promoting continuous improvement of processes and delivery of results within assigned domain.
  • Ensuring Business Value creation through simplifying application design, simplifying customer experience and efficient deliveries.
  • Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency.
  • Managing Timely Rollout of Projects
  • Ensuring appropriate Governance mechanisms for successful implementation of projects.
  • Delivering On-schedule, on-budget of IT solutions to facilitate commercial products delivery
  • Some travels may be required for this role since.

Experience and qualifications

  • MSc / Bachelor’s degree in computer science, systems analysis or a related study.
  • 5 – 7 years of work experience on product and services design and delivery.
  • Experience working in multi-vendor managed service IT operating model.
  • Demonstrated experience in delivering project on relevant domain.
  • Experience in redesigning and simplifying the products, services and processes.
  • The Products and Services SME must have a deep understanding of VAS products and services
  • The Products and Services SME must have a good understanding of NCC rules and guidelines in the VAS space
  • The Products and Services SME must be able to guide the design and development of VAS products and services

Application deadline

Not Specified.

Application details

Interested and qualified candidates should:

 apply online

WHO IS Airtel Nigeria?

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

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