Job details
Retail Associate Vacancy at Owens & Xley Consults
Applications closed
The published deadline was 10 January 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Retail Associate job opportunity is available at Owens & Xley Consults for individuals who possess HND/B.Sc/B.A.
Responsibilities
The responsibilities for the role include:
- The Retail Associate is responsible for driving sales by attracting new customers to the business
- Build, grow and maintain relationships with new and existing customers to ensure increased businesses for the company
- Providing outstanding customer service to clients
- Maintaining an orderly in store atmosphere
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
- Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, sales techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Works with management to resolve customer complaints
- Keep a profile of the current clientele of the business and regularly update the database
- Works closely with the business development team to develop and implement marketing campaigns and strategies.
- Introducing promotions and discount offers to customers
- Cross-selling products to increase purchase amounts.
- Contributes to team effort by accomplishing related results as needed.
Experience and qualifications
Educational Qualification:
- HND/B.Sc/B.A.
Experience:
- 1-2 years’ experience as a sales rep or similar role is a plus
- Experience in a retail outfit is a plus
- The ideal candidate must have good communication and customer service skills.
Skills and Abilities:
- Highly analytical, driven and focused.
- High level of professionalism;
- Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
- Basic knowledge of accounting
- Must have a positive and respectful attitude
- Strong selling skills
- Good written and verbal communication skills
- Must have sound judgment
- Must pay great attention to detail
- Must be service-minded.
- Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
Application deadline
10th January, 2020.
Application details
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the Job Title as the subject of the email.