Job details
SLA Coordinator Vacancy at Royal Power & Energy Limited
The published deadline was 21 December 2020. This page is retained for reference; the original application instructions below are historical.
About the role
SLA Coordinator job opportunity is available at Royal Power & Energy Limited for individuals who possess relevant qualifications.
Responsibilities
- Accountable for maintaining an accurate and up to date list of all SLA Contracts, Customers, Sites & Equipment within the Service Software.
- Accountable to verify E-Job Completion Certificates (JCCs) and collecting physical JCCs from PM Visits and SLA Service Calls.
- Responsible for the database of all PM JCC reports within Service Software whilst ensuring, and monitoring, all PMs completed as scheduled.
- Collect reports from coordinators/Service Software.
- Responsible to ensure any equipment added or removed from SLA agreement is correctly updated within the SLA database.
- Assist in obtaining necessary approvals for PM access and schedule sites with regional coordinators.
- Liaise with Service Sales on the submission of new SLA costing, quotation proposals, renewal, and equipment of location addendums.
- Assist with the follow-up on agreements, renewals, SLA, and Service payments
- Understanding the various elements of each SLA agreement and RPE’s Exposure to any Penalties or charges.
- Accountable for ensuring that all SLA JCCs are submitted in a timely ‘manner to Finance for invoicing on a weekly/monthly/quarterly basis.
Experience and qualifications
- Interested candidates should possess a Master’s degree qualifications.
Application deadline
21st December, 2020.
Application details
Interested and qualified candidates should send their CV to: hr@rpeltd.com using the Job Title as subject of the email.
WHO IS Royal Power & Energy Limited?
Royal Power and Energy Limited – We are leading power solution providers and suppliers of complementary electrical products and services such as UPS, Batteries, AVRs, Transformers, Surge Arresters, and Solar Systems. Our vast experience and in-depth knowledge in the power industry has helped our company to understand the needs of the market and offer high performance products and systems.