Technical Product Support Officer Vacancy at Alfred & Victoria Associates

About the role

Technical Product Support Officer job opportunity is available at Alfred & Victoria Associates for individuals who possess Bachelor’s Degree in Computer Science or any related field.

Job Summary & Purpose

• We are looking for a technically savvy individual with a product mindset to help us continue to grow and launch new features and services.

Responsibilities

• Assist in the deployment of new products and analyze changes on incremental enhancements for existing products.
• Participates in test planning and performs acceptance on completed use cases during development cycle.
• Work with the quality assurance team to ensure that delivered system is properly tested and meets the product requirements.
• Work with the product design team to understand product feasibility and limitations.
• Work with Product Managers in promoting products to improve sales and revenue.
• Work with Technical writers on end-user and system documentation, review documentation.

Experience and qualifications

• Academic Qualification: Bachelor’s Degree in Computer Science or any related field.
• Experience: Minimum of 3 years of work experience in a similar role

Key Skills & Competencies:

• Knowledge of Microsoft Office Suite (Outlook, Excel, Word, Powerpoint).
• Excellent analytical and problem-solving skills.
• Superb oral and written communication skills.
• Exceptional attention to detail and organizational/project management skills.
• Strong technical aptitude, demonstrated by proficiency in some technical skill (preferably related to web content/programming or data analysis).
• Understand customer needs and gather product requirements to improve engagement.
• The ability to work under pressure and adapt to change.
• The ability to balance customer needs against the company’s vision.

REMUNERATION/benefit :-

• Excellent pay package
• Training & development
• Performance bonus
• Sane work environment
• Daily Lunch.

Application deadline

19th March, 2020.

Application details

Interested and qualified candidates should send their Application Letter and CV to: apply@alfred-victoria.com clearly indicating the “Job Title” as the subject of your mail.

Note:Any application received after this will be automatically rejected.

WHO IS Alfred & Victoria Associates?

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.