Telesales Officer Vacancy at UHR Consult Limited

About the role

Telesales Officer job opportunity is available at UHR Consult Limited for individuals who possess BA/ B. Sc/ HND in Mass Communication or relevant field.

Job Overview

• The telesales officer must be an outstanding communicator and have excellent people skills. He/ she must be comfortable presenting the company products and services over the phone as well as dealing with complaints and doubts and escalating complaints as necessary. He/ She must have a good knowledge of relevant computer programs (e.g. CRM software) and telephone system.

Responsibilities

• Sale equipment through the telephone
• Change the lead status in the CRM
• Contacting potential and existing customers to inform them about new services/ equipment
• Answering questions about equipment and Winock
• Ask relevant questions to understand customer needs
• Keep accurate records of all incoming & outgoing calls and sales and note useful information
• Keeping up to date on all company products & Services and informing customers of new products.
• Doing everything else as assigned by the supervisor and the general manager

Experience and qualifications

• BA/ B. Sc/ HND in Mass Communication or relevant field
• Minimum of 2 years’ experience in Telesales, Telecommunication or related field
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem solving skills.
• The ability to handle rejection and stress in soliciting customers.

Application deadline

26th February, 2021

Application details

Interested and qualified candidates should send their cover letter and CV as one document in PDF format to: jobs@winock.com.ng clearly indicating the “Job Title” as subject of your mail.

WHO IS UHR Consult Limited?

Universal Human Resource Consult is a Human Resource Consulting Firm that offers innovative training programmes and HR consulting best practices to private and governmental organizations. UHR Consult takes pride in transforming Human Capital into value-adding resources for its teeming clients.