Africa Courier Express (ACE) Job Recruitment

Africa Courier Express (ACE) is currently recruiting for the following vacant positions:

1. Client Manager
2. Hub Manager
3. E-commerce Associate
4. Finance Associate
5. Operations Associate

Our Offer:

• A unique education in launching and scaling new concepts in Africa
• Become part of a highly professional and dynamic team
• An attractive salary package
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for country-changing ventures

Client Manager

Job Location: Nigeria

Job Description

• ACE is expanding its activities in Nigeria. To support our development, we are currently looking for outstanding candidates interested in entrepreneurship and logistics to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will revolutionize business in Africa.

Job Responsibilities

• As a client manager at ACE, you will maintain and develop client-business relationships. You are also expected to help the business meet sales and revenue goals.
• You must have a strong understanding of the company’s products or services and knowledge of their competition. You must be ready to develop creative solutions for existing clients, as well as pursue new clientele opportunities.

Desired Qualifications

• Bachelor’s degree in Business, Computer Information Systems, or a related field
• Demonstrated abilities to exceed target revenue goals, provide excellent customer service, build long-term relationships, and work in a team-oriented environment.
• 2 to 5 years of experience in a client facing role (experience in call centre operations for a bank, telco or related field is a plus).
• Should also have knowledge of, or experience working, in the logistics industry and technology.
• Strong communication and negotiation skills, as well as solid presentation skills (Hands-on experience with CRM platforms is a plus).

Hub Manager

Job Location: Nigeria

Job Description

• You are a process person and you like when things run smoothly, but when they don’t, you’ll calmly find a good solution and then re-engineer the process to improve it for next time
• You’re always on the lookout for ways to maximize productivity while ensuring customers’ expectations are exceeded.

You’ll need to have:

• Bachelor’s Degree in Business Administration or Supply Chain. Master’s Degree in Business administration, Supply Chain, Engineering, or any other related discipline will be an added advantage.
• 3 to 5 Years of relevant work experience in a logistics related role. Experience in a high volume distribution centre would be an added advantage.
• Project Management and supplier management experience.
• Experience in large scale operations and distribution management.
• Experience using Microsoft Word, Excel, PowerPoint, Visio.
• Experience in working with a third party Logistics Provider.
• Experience in materials management, i.e., transportation, purchasing, inventory management
• Experience in managing a third party Logistics Provider.

E-commerce Associate

Job Location: Nigeria

Job Description

• The E-commerce associate would run our online food business, ensuring timely processing and delivery of orders
• This would involve managing the dispatch riders and liaising with our partners.
• As an eCommerce associate, you will need to possess strong interpersonal and communication skills along with impeccable attention to detail
• You will also need to be proficient in data manipulation, analysis and basic modelling techniques
• If you have had some exposure to initiating, maintaining and growing business to business relationships, you will be considered a great option to hire.

Desired Qualifications

• Bachelor’s Degree in Business, Computer Information Systems or a related field
• 1 to 2 years of experience in a client facing role (experience in call centre operations for a bank, telco or related field is a plus).
• A positive and flexible approach, ready and willing to turn your hand to anything to get the job done;
• Evidence of strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels;
• Possesses excellent time management and organizational skills, able to multitask and prioritize tasks effectively;
• Experience of successfully using Microsoft Office and e-commerce platforms;

Finance Associate

Job Location:Nigeria

Job Description

• As a Finance Associate, you will support the day-to-day financial transactions.
• The responsibility of the Finance Associate includes processing payments, maintaining cost reports and managing invoices.
• Ultimately, you’ll help maintain our company’s financial health and make sure we use our resources beneficially.
• If you have an accounting background and are interested in procedures like tax management and budget preparation, we’d like to meet you.

Desired Qualifications

• B.Sc in Finance, Accounting or Economics
• Proven work experience as a Finance Officer or similar role
• Solid knowledge of financial and accounting procedures
• Experience using financial software
• Advanced MS Excel skills (creating spreadsheets and using financial functions)
• Knowledge of financial regulations
• Excellent analytical and numerical skills
• Strong ethics, with an ability to manage confidential data
• Professional qualification as a CFA/CPA is considered a plus
• Organizational and time-management skills
• Attention to detail, with an ability to spot numerical errors

Operations Associate

Job Location: Nigeria

Job Description

• The Operations Associate would be working hand in hand with the Operations Manager in improving the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning
• The operations associate is to coordinate all the activities of the hubs.

Desired Qualifications

• Minimum of 4 years of previous logistics and operations experience
• Bachelor’s Degree in Engineering, Mathematics, or related business discipline (MBA is a plus, Master’s Degree in Supply Chain or a related field is a plus).
• Working knowledge of the entire logistics process from receipt of packages, delivery to the end-customer and return logistics to our partner merchants.
• Demonstrated planning, project management, problem-solving techniques and analytical skills; able to partner and communicate with all levels of an organization from hourly associates to senior management, as well as with customer contacts.
• Demonstrated ability to work effectively both as part of a team and independently
• Demonstrated ability to take initiative, problem-solve and manage competing priorities
• Strong project management and leadership skills
• Extremely detail-oriented
• Proven ability to work under pressure and solve problems in fast-paced environments
• Outstanding organizational and time management skills
• Ability to respect confidentiality with respect to HR and financial issues
• An analytical mindset with strong problem solving, communication, and writing skills
• Experience in managing a third party Logistics Provider.
• Experience in materials management, i.e., transportation, purchasing, inventory management

About Africa Courier Express (ACE).

Africa Courier Express (ACE) is the #1 leader of technology-enabled direct-to-consumer logistics services in West Africa. Our goal is to help great business owners deliver their goods to customers around the world and get paid for their services. ACE has delivered close to 1 million packages and over 3,000 businesses have signed up to ship with ACE!

ACE is expanding its activities in Nigeria. To support our development, we are currently looking for outstanding candidates interested in entrepreneurship and logistics to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will revolutionize business in Africa.