Client Service Associate Vacancy at a Marketing and Advertising Company – Outside Peek

Position Title: Client Service Associate.

Job Station: Lagos State.

INTRODUCTION:-

Client Service Associate job opportunity is available at Outside Peek for individuals who possess relevant qualifications.

Job Summary

• The Client Service Associate will handle all client inquiries, concerns, and complaints in a professional manner.
• He/she would be responsible for collaborating with relevant departments to better address client needs, provide regular updates to management team, and upsell company products where possible.

DUTIES AND RESPONSIBILITIES:-

• Collaborating with the relevant departments to better address client needs
• Maintaining an accurate record of all existing and potential clients
• Responding to client inquiries in a timely and professional manner
• Measure and report on performance of all digital marketing campaigns
• Head the Client Servicing Function of the Agency & Manage a Team of Client Servicing Professionals
• Provide regular updates to clients on the progress of projects and campaigns
• Identify new business opportunities through client referrals
• Develop open and effective channels of communication with each client
• Participate in marketing campaigns.

DESIRED EXPERIENCE & QUALIFICATION:-

• Bachelor’s Degree in Communications, Journalism, Public Relations, or related field.
• 3 – 4 years of experience working in a PR agency, Advertising, or Digital agency.
• Good knowledge of Microsoft Office Applications – including word, Excel, PowerPoint, communicator, and outlook.
• Track record of over-achieving quota.
• Strong account management handling skills and active listening.
• Excellent communication and presentation skills.
• Must have a bit of experience with events management.
• Ability to remain calm and polite in stressful situations.
• Willingness to cooperate with clients and management to resolve any issues that may arise.

REMUNERATION:-

Apply Before:-

INTERESTED?