Job details
Client Service Officer Vacancy at a Reputable Conglomerate
Applications closed
The published deadline was 9 October 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Client Service Officer job opportunity is available at for individuals who possess relevant qualifications.
Responsibilities
- Provide client support services in an accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain a client-focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Provide support in new product development and enhancement activities.
Experience and qualifications
- Minimum of Bachelor’s Degree qualification.
- 0 – 2 years experience.
Application deadline
9th October, 2020.
Application details
Interested and qualified candidates should send their CV to: careers@skyshoregroup.com using the job title as the subject of the email.