Job details
Customer Care Representative Vacancy at Greenlife Oasis
The published deadline was 2 September 2021. This page is retained for reference; the original application instructions below are historical.
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Location: Lagos State.About the role
job opportunity is available at GreenLife Oasis for individuals who possess
Responsibilities
- Open and maintain customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Financial accounts by processing customer adjustments.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.
- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/team sales targets and call handling quotas.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Experience and qualifications
- Candidates should possess an OND qualification with 1-8 year work experience.
REMUNERATION:-
N80,000 – N120,000 / Month.
Application deadline
2nd September, 2021.
Application details
Interested and qualified candidates should forward their CV or Resume to: resume@greenlifeoasis.com using the Job Title as the subject of the email.
WHO IS GreenLife Oasis?
GreenLife Oasis is a full-service Business Development Consulting that specialize in employees empowerment, recruitment/human resources, agro services and entrepreneurship training and development and we achieve these through our highly experienced professionals. We provide leading-edge management strategy and HR infrastructure support. We relief you of managing your employees through human resource or staff outsourcing, grooming them to be productive and align them with the culture of the organization to achieve the set goals and objectives. We help to match talents with openings, train and manage them using technology and competent hands. At GreenLife Oasis, we meet clients business needs with high level of Professionalism, Integrity and Commitment.
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