Customer Service Officer Vacancy at 363 Photography

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About the role

Customer Service Officer job opportunity is available at 363 Photography for individuals who possess relevant qualifications.

Responsibilities

• The Customer Service Officer is responsible for providing excellent customer service, ensuring that the needs of customers are being satisfied and promote this idea throughout the organization.

Job functions include:

• Attend to customers’ inquiries via email, social media, telephone calls, and face to face, providing necessary and adequate information to inform the customer’s buying decision
• Issue out and record payment receipts
• Greet and welcome guests and customers into the company
• Participate in enhancing the company’s image via social media
• Improves customer service procedures, policies, and standards for the company
• Collect customer feedback by making clear notes on an inquiry / complaint, channeling them to relevant members of staff, and by ensuring the answer is given on time
• Provide help and advice to customers using the company’s products or services
• Provide possible improvements to customer service
• Understands the company’s reputation and ensures to retain that image by continually enhancing the organization’s performance.

Experience and qualifications

• A minimum of OND in any area of study
• At least 1 year experience in a similar role.

Required Skills:

• Good communication skills- verbal and written
• Interpersonal skills
• Attention to detail
• Time management skills
• Good organization
• Good knowledge of social media
• Problem-solving skills.

REMUNERATION:-

Application deadline

Application details

WHO IS 363 Photography?