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Debit Recovery Representative Vacancy at a Leading Fintech Company – Pause Factory Resource Limited

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Position title: Debit Recovery Representative. Location: Ogun State.

About the role

Debit Recovery Representative job opportunity is available at Pause Factory Resources Limited for individuals who possess relevant qualifications.

Responsibilities

This is not limited to the following:

  • Contact client by telephone to sell the company’s service.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain customer information such as name, address, and payment method, and enter into CRM.
  • Deliver scripted sales pitch to the customer.
  • Record customer details including reaction to the product or service offered
  • Answer telephone calls from potential customers who are responding to advertisement.
  • Contact customers to follow up on initial interaction.
  • Adjust scripted sales pitch to meet needs of specific individuals
  • Cold call, direct email, and perform other lead generation activities.
  • Receiving Calls and Making call to solve customer questions, inquiries, complains.
  • Analyze the current customer base to identify potential sales opportunities
  • Stay up to date on company best practices, policies, products, pricing, and promotions
  • Increase overall sales efficiency and profitability through excellent salesmanship.

Experience and qualifications

  • Equivalent experience in related field acceptable as well
  • 1 year experience in Debit recovery service
  • Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}
  • Must have passion for Sales
  • Good Telephone skill
  • Must live within Job location.

Knowledge, Skills and Competency:

  • High school and above
  • Familiarity with relevant software, such as Microsoft Office Suite
  • Strong interpersonal and communication skills (both verbal and written)
  • Critical thinking skills, analytical
  • Creatively-minded, good at thinking ‘outside the box’
  • Skills of persuasion/debt recovery
  • Computer skills
  • Ability to travel when necessary to meet with customers and/or stakeholders and build business relationships
  • Must be available full time
  • Proactive
  • People and customer management skills
  • Strong organizational skills
  • Good English Speaking
  • Good Telephone skill
  • Good customer communication skills
  • Working experience in call center or customer care center.

REMUNERATION :-

N40, 000 / month.

Application deadline

Not Specified.

Application details

Interested and qualified candidates should send their CV to: jobs@pausefactory.org with Position applied for as subject of the email e.g. Debit Recovery Rep.

Note

  • If you are not qualified for this position please do not apply.
  • Only qualified and shortlisted candidates will be contacted.
  • Remuneration, attractive Basic and commission plus other benefits.
  • Only Candidates who stay within Job location will be considered.

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