Job details
Female Customer Care Representative at an Undisclosed Software Company via Royal Resource – Abuja
An undisclosed software company is hiring a Female Customer Care Representative for a hybrid role in the Lugbe area of Abuja through Royal Resource Management Company.
Responsibilities
- Respond professionally to enquiries through calls, email, WhatsApp and other customer-contact channels.
- Guide customers through basic software questions and initial troubleshooting.
- Resolve complaints, follow up on open enquiries and communicate timely updates.
- Maintain accurate customer records and support notes.
- Refer complex technical problems to the correct department while supporting customer satisfaction.
Requirements
- Female applicants with previous customer-service or support experience are sought.
- Applicants must live within the required Lugbe-area location.
- Computer literacy and confidence using Microsoft Office and online communication tools.
- Clear written and spoken communication, patience, courtesy and attention to detail.
- Ability to multitask, work independently and operate effectively in a technology-oriented service setting.
Salary
₦150,000 per month.
How to apply
Send your CV by email using the exact subject Female Customer Care Representative.
Email your application to royalresourcemanagement@gmail.com.
Deadline: Not specified; apply as soon as possible.
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