Job details
Head of Operation Vacancy at PCI Educational Consult Limited
Applications closed
The published deadline was 17 December 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Head of Operation job opportunity is available at PCI Educational Consult Limited for individuals who possess B.Sc / B.A in Business, Computer Science or other relevant fields.
Job Brief
- We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
- Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.
- You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.
- Ultimately, you’ll ensure our operations run smoothly and that people are productive.
Responsibilities
- Formulate business strategy with others in the executive team
- Design policies that align with overall strategy
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws (e.g. data protection)
- Oversee the implementation of technology solutions throughout the organization
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements.
Experience and qualifications
- B.Sc / B.A in Business, Computer Science or other relevant fields.
- Proven experience as Head of Operations, Operations Director or similar leadership role
- Familiarity with all business functions including HR, finance, supply chain and IT
- Experience with implementing IT systems
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind
- Problem-solving aptitude.
Application deadline
17th December, 2020.
Application details
Interested and qualified candidates should send their Applications to: hr@pciconsort.com using the Job Title as the subject of the email.