Job details
Accountability Officer at Royal Heritage Health Foundation – Zamfara
Key job details
- Job type
- Full-time
- Experience level
- Mid level
- Work arrangement
- On-site
- Qualification
- Bachelor degree
- Job sector
- Nonprofit and Development
- Minimum experience
- 24 months
- Location
- Zamfara State, Nigeria
- Hiring company
- Royal Heritage Health Foundation (RHHF)
- Listing status
- Open for applications
- Application deadline
Royal Heritage Health Foundation is recruiting an Accountability Officer in Zamfara State to oversee community feedback, complaints and accountability processes in humanitarian programming.
Responsibilities
- Support community feedback and complaint response mechanisms, receive and track reports and ensure timely follow-up.
- Conduct community engagement, focus group discussions and sessions explaining service eligibility and feedback channels.
- Handle sensitive information confidentially and apply appropriate protection and safeguarding standards.
- Analyse feedback and complaints trends and recommend programme improvements.
- Prepare weekly, monthly and quarterly accountability reports and accurate records.
- Work with programme staff on complaint resolution and monitoring, evaluation and community participation.
- Participate in relevant coordination meetings, training and programme reviews.
Qualifications and requirements
- Bachelor’s degree in Social Sciences, Development Studies, Public Administration, International Relations or a related field.
- At least two years of work with NGOs, INGOs or humanitarian programmes in accountability, protection, MEAL or community engagement.
- Must be an indigene of Zamfara State and speak Hausa or the local community language.
- Strong understanding of humanitarian principles, confidentiality, safeguarding and accountability standards.
- Clear communication, reports, Word and Excel skills, cultural sensitivity and teamwork.
What the organisation offers
Competitive remuneration and benefits, professional development and a supportive team environment.
How to apply
Email your application together with a detailed CV using Accountability Officer as the subject line. Only shortlisted applicants will be invited to a written test and oral interview.
Email your application to admnrhhf@gmail.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Royal Heritage Health Foundation (RHHF) is a Nigerian non-governmental organisation working to improve health and development outcomes.
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