Baggage Handler – CSA at Green Africa Airways Limited – Abuja; Lagos; Benin City

Green Africa Airways Limited is recruiting three Baggage Handler – CSA staff across Abuja, Lagos and Benin City.

Job Role

Ensuring accurate weights of baggage at the check-in desks are captured and processed

Recording and storing of unclaimed Green Africa tagged baggage at the Arrival hall in the store

Assisting customers with their luggage and direct customers with baggage irregularities (such as lost or damaged) to the Duty Officer

Advising and assisting customers on how to process payment for their excess baggage

Ensuring baggage is properly tagged with destination details before conveying the baggage to the Baggage Screening Point

Ensuring that baggage is in good condition before acceptance. Any noticed damaged bag should be handled in line with Green Africa policy

Recording and processing all Company Materials (COMATs) and RUSH bags accordingly either on a departing or an arriving flight

Prompt identification and assistance of customers with special needs (eg Wheelchair customers, Expectant mothers, Mothers with infant, Group travellers etc) before approaching the Check-in desk

Ensuring that no baggage is left unattended to within the check-in area. Also, checks for suspicious baggage and adheres to security procedures and weight limits before tagging such bags

Coordinating with the Check-in officers and the Turnaround Coordinators to track unloaded baggage.

Qualifications

• OND / SSCE qualification
• Exceptional Communication and Interpersonal skills
• High- level numeracy skills
• Strong ability to pay attention to detail.

Must have skills

• Attention to details
• Time management
• Good communication skill
• Customer Service Skills
• Communication Skills.

Good to have skills

• Problem solving
• Interpersonal relationship skill
• Teamwork.