Methods, Reporting & Communications Engineer at Amaiden Energy – Lagos

Amaiden Energy Nigeria Limited is recruiting a full-time Methods, Reporting & Communications Engineer in Lagos to support information systems and technology (IST) service quality, reporting, change control and user communications.

Process and service assurance

• Monitor IST project methodologies, quality assurance and compliance with internal procedures.
• Track team and contractor performance against service-level agreements and key performance indicators.
• Update operational, strategic and common IST policies, procedures and processes in the company management system.
• Help IST teams maintain configuration-management database inventories and accurate change records.
• Work with technical specialists to diagnose quality issues and recommend process improvements.
• Participate in IST quality-control audits and support adherence to group standards.

Communications and reporting

• Develop and publish approved user messages covering awareness, service changes, major activities and incidents.
• Maintain the accuracy and usefulness of IST intranet publications.
• Create trackable email communication templates and support communications under the IST change-management framework.
• Develop approaches for explaining IST services and projects to business units and improving user satisfaction.
• Prepare weekly, monthly and ad-hoc activity reports for management and headquarters.

Health, safety and compliance

• Act as the IST division’s health, safety and environment liaison.
• Coordinate and document quarterly HSE meetings.
• Monitor relevant medical-fitness certification and mandatory HSE training requirements.
• Promote HSE awareness and comply with statutory and company HSE standards.

Requirements

• B.Sc. or B.Eng. in Information Systems, Information Technology, Media Communications or a related discipline.
• Seven years of professional experience in IT or media communications.
• Knowledge of current and emerging IT solutions and their application to internal business needs.
• Strong information systems diagnosis, analysis, technical writing and reporting skills.
• Effective interpersonal and communication skills.