Job details
Operation Manager Vacancy at an Appliances Company – Ascentech Services Limited
The published deadline was 13 July 2021. This page is retained for reference; the original application instructions below are historical.
About the role
Operation Manager job opportunity is available at Ascentech Services Limited for individuals who possess relevant qualifications.
Responsibilities
- Manage and supervise the day-to-day operational and tactical aspects of installing and servicing HVAC projects and service agreements.
- Improve operational management systems, processes, and best practices
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Purchase materials, plan inventory, and oversee warehouse efficiency
- Implements quality assurance programs/procedures to ensure customer satisfaction and to strengthen customer relationships.
- Fosters a culture that ensures excellent customer service by confronting issues openly and quickly, and resolving customer complaints/dissatisfaction.
- Manages Project Managers, Supervisors, and Technicians and assesses training needs by selecting training programs for team members.
- Challenges others to develop as leaders while clarifying roles and responsibilities.
- Participates in all programs relating to performance evaluations and career development planning
- Perform quality controls and monitor production KPIs
- Improve customer service by attending to customers complaint about the product and services
Experience and qualifications
- Degree in Business, Operations Management or related field
- Candidate must have 5- 6 years of work experience in a similar role
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiar with business and financial principles
Application deadline
13th July, 2021.
Application details
Interested and qualified candidates should send their CV (MS Word format) to: cv@ascentech.com.ng using the job title as the subject of the mail.
WHO IS Ascentech Services Limited?
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
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