Job details
Senior Service Advisor Vacancy at ENYO Retail & Supply Limited
The published deadline was 20 March 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Senior Service Advisor job opportunity is available at ENYO Retail & Supply Limited for individuals who possess BSc.
Responsibilities
- Receives customer vehicle from service advisor and conducts a walk-around check
- Ensures that the vehicle has courtesy items (seat covers, foot mats and fender cover) installed
- Test drive the vehicle to confirm customer complaint if necessary
- Perform maintenance and repair on customer vehicles to resolve complaint.
- Identify problems with vehicles using the diagnostic equipment.
- Explain automotive repairs and issues and provide great customer service.
- Plan repair procedures using charts manuals and experience.
- Test the functionality of parts and systems
- Ensures that vehicles are fixed right the first time
- Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation.
- Repair and replace brake pads, wheel bearings, sensors and other parts.
- Spots additional jobs if necessary
- Perform routine maintenance and general mechanic work on vehicles.
- Prepared to get additional certification as needed.
- Willingness to learn with hands-on training.
- Ensures repair shop is kept clean and organized and safe.
- Keep a professional appearance.
- Once the job is done and confirmed, he/she delivers the vehicle back to the service advisor in a clean state
- Hands over the replaced parts to the service advisor
- Ensures that all tools and equipment are properly cleaned and kept
Experience and qualifications
Education:
- Minimum of BSc.
Preferred Years of Experience:
- 3 – 5 year(s)
Knowledge Requirements:
- Ability to Drive
- Commercial driver’s license
- Understanding of driving laws and regulations
- Comfortable with working outdoors
- Good vision and physical strength
- Safety minded
- Strong customer service skills.
Application deadline
20th March, 2020.
Application details
Do you meet the criteria listed above? Apply by clicking on the “Apply button below:
WHO IS ENYO Retail & Supply Limited?
ENYO Retail & Supply Limited is a customer-focused, technology-driven, fuels retailing company. Poised to deliver best-in-class retail experiences, leveraging complimentary brands and optimized returns to investors.
Poised to challenge some of the key tenets of Nigeria’s fuels retailing industry, ENYO retail is founded on the premise that the customer is the most important factor to be considered in the development and execution of service delivery.