Position Title: Ticketing and Reservation Officer.
Job Station: Lagos State.
INTRODUCTION :-
Ticketing and Reservation Officer job opportunity is available at Pause Factory Resources Limited for individuals who possess a Bachelor’s Degree/HND/OND
DUTIES AND RESPONSIBILITIES :-
- Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
- Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
- Manage accounts assigned and ensure that all pending request are closed.
- Contribute to revenue growth and profit margin of the organization.
- Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
- Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
- Maintain awareness and adherence to our clients procedures, programs and policy guidelines
- Provide industry updates as well as airline promotions to clients.
DESIRED EXPERIENCE & QUALIFICATION :-
- Minimum Required Experience: 2-5 years.
- Minimum Qualification: Bachelor’s Degree/HND/OND.
- Desired Courses: Marketing, Business Administration, Aviation, Transport Management.
Other Requirements:
- Should have a minimum qualification of OND
- Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity.
- IATA certificate and experience on Fares and Ticketing.
- Ability to use two GDS (Amadeus ,Sabre and Galileo)
- Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
- Good knowledge and usage of Microsoft Office and power point.
- Have the ability to work under pressure.
- Must be a team player.
- Must be out-of-the-box thinker.
- Self-motivator
- Preferred candidate should reside on the Island.
Apply Before :-
Not Specified.
REMUNERATION :-
- Attractive
- Basic remuneration plus commission and other Benefits.
INTERESTED?
Interested and qualified candidates should send their Application Letter and CV to: jobs@pausefactory.org clearly indicating the “Job Title” as subject of your mail.
Note: Only qualified candidates will be contacted.
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