Administrative Manager via Peopleware Consulting – Abuja and Lagos

A company recruiting through Peopleware Consulting is seeking an Administrative Manager for Abuja and Lagos to lead business administration and operational support.

Job Summary

• We are seeking an experienced, proactive and results-oriented Administrative Manager to oversee the organisation’s administrative operations, streamline processes and ensure efficient coordination of resources and support services.
• The successful candidate will provide leadership to the administrative team, implement effective systems and procedures, and support management in achieving organisational objectives.
• The ideal candidate must demonstrate strong leadership, organisational, problem-solving and communication skills, with the ability to manage competing priorities and drive operational efficiency.

Key Responsibilities

• Administrative Management: Oversee daily administrative operations, ensuring efficient workflows, effective resource utilisation and adherence to company policies and procedures.
• Client Liaison and Customer Service: Serve as the primary point of contact for local and international clients, maintain positive professional relationships, respond promptly to enquiries and concerns, coordinate timely resolutions, and ensure a consistently high standard of customer service and client satisfaction.
• Team Leadership: Supervise, coordinate and develop administrative personnel, delegate responsibilities and monitor performance.
• Process Improvement: Review and improve administrative systems, procedures and workflows to enhance productivity and service delivery.
• Stakeholder Management: Oversee professional communication and relationships with clients, service providers, business partners and internal stakeholders.
• Records and Documentation: Ensure accurate record-keeping, effective document management and the confidentiality and security of company information.
• Budget and Resource Management: Monitor administrative expenditure, manage office resources and identify opportunities for cost savings.
• Operational Coordination: Coordinate meetings, facilities, logistics and other support services required for effective business operations.
• Reporting and Compliance: Prepare management reports, monitor administrative performance and ensure compliance with relevant policies, procedures and regulatory requirements.
• Management Support: Provide administrative insights, recommendations and operational support to management to facilitate informed decision-making.

Job Requirements

• A degree in Business Administration, Management or a related discipline.
• Proven experience in administrative management, office operations or a similar leadership role.
• Strong leadership, team management and decision-making skills.
• Excellent organisational, planning and problem-solving abilities.
• Strong written and verbal communication and stakeholder-management skills.
• Proficiency in Microsoft Office and relevant business management systems.
• Demonstrated ability to improve processes, manage resources and handle confidential information with discretion.