Business Operation Manager at Amaiden Energy – Festac, Lagos

Amaiden Energy Nigeria Limited is recruiting a Business Operation Manager in Festac, Lagos, to coordinate a major OPay partnership and grow the commercial performance of digital services in Nigeria.

Responsibilities

• Manage operational, commercial and technical relations with OPay and coordinate local partners and international teams.
• Negotiate and manage aggregator, telecom operator, media agency and content-provider partnerships, including commercial terms, SLAs and joint plans.
• Monitor acquisition, active users, churn, ARPU, revenue and other performance indicators.
• Develop monthly forecasts and budgets with Finance, reconcile revenues and transaction volumes and follow up partner payments.
• Improve conversion, payment success, retention and re-engagement using customer-journey analysis and A/B testing.
• Coordinate campaigns, in-app offers, bundles, media buying and marketing performance reports.
• Lead cross-functional launches, integrations, technical, contractual, financial and compliance initiatives.
• Monitor fraud risks, service quality and complaints; benchmark markets and report opportunities to the Country Manager.

Requirements

• Bachelor’s degree in Business, Marketing, Economics, Engineering or a related discipline; MBA or master’s is advantageous.
• At least four years of experience in business operations, account management, partnerships or business development.
• Experience with fintech, mobile payments, telecommunications, value-added or digital services.
• Experience managing operator, aggregator, payment or media partnerships.
• Strong reporting, Excel or Google Sheets, forecasting, budget and dashboard skills; SQL and business intelligence tools are advantageous.
• Excellent project-management, negotiation, analytical and digital-marketing knowledge.