Call Centre Agent Vacancy at BREPS Services Limited – Sangotedo

About the role

Call Centre Agent job opportunity is available at BREPS Services Limited for individuals who possess a Bachelor’s Degree or equivalent in English or Linguistics.

Job Overview

• The successful candidate will be a member of the primary contact team for consumers interested in the products and services we offer and will be responsible for assisting them in completing purchases online and over the phone.

Responsibilities

• Answer incoming calls and respond to customerТs emails.
• Manage and resolve customer complaints
• Provide product and service information to customers
• Research required information from clients and customers using available resources.
• Constantly contacting our top clients and giving the necessary updates where applicable.

Experience and qualifications

• A Bachelor’s Degree or equivalent in English or Linguistics with a minimum of 1-year experience in Call Centre Management.

Key Skills:

• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
• Knowledge of customer service practices and principles
• Proficient in relevant computer applications like Microsoft word, Excel.

REMUNERATION :-

N50,000 – N70,000 monthly.

Application deadline

31st March, 2020.

WHO IS BREPS Services Limited?

BREPS Services Limited – We deal on Human Resources and Employment Solutions, delivering services to our Clients and Employees.