Customer Success Officer Vacancy at RetailPoint Solutions Limited

Position Title: Customer Success Officer.

Job Station: Abuja.

INTRODUCTION :-

Customer Success Officer job opportunity is available at Retail Point Solutions Limited for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES :-

• Act as Goto Person between existing customers and the company as it relates to Service
• Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
• Follow up on customers inquiries
• Improve onboarding process on customer projects, working with the Sales and Technical Team.
• Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
• Liaise with Technical support and sales team to ensure customer’s satisfaction.

Apply Before :-

25th July, 2020.

INTERESTED?

Interested and qualified candidates should send their Resume and Cover Letter to: omoye@retailpos.com.ngusing “Customer Success Officer” as the subject of the email.

WHO IS Retail Point Solutions Limited?

RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.