Job details
Customer Success Officer Vacancy at RetailPoint Solutions Limited
The published deadline was 25 July 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Success Officer job opportunity is available at Retail Point Solutions Limited for individuals who possess relevant qualifications.
Responsibilities
- Act as Goto Person between existing customers and the company as it relates to Service
- Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
- Follow up on customers inquiries
- Improve onboarding process on customer projects, working with the Sales and Technical Team.
- Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
- Liaise with Technical support and sales team to ensure customer’s satisfaction.
Application deadline
25th July, 2020.
Application details
Interested and qualified candidates should send their Resume and Cover Letter to: omoye@retailpos.com.ngusing “Customer Success Officer” as the subject of the email.
WHO IS Retail Point Solutions Limited?
RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.