Job details
Graduate Customer Service Officer Vacancy at Winock Solar Limited
The published deadline was 20 March 2020. This page is retained for reference; the original application instructions below are historical.
About the role
Customer Service Officer job opportunity is available at Winock Solar Limited for individuals who possess relevant qualifications.
Job Overview
- Winock solar is seeking an NYSC Corps member that is naturally good at customer service.
- Must have a good command of Hausa Language
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Experience and qualifications
- This role is only open to NYSC Corp Members Basic computer skills are required Experience in customer service is highly advantageous
Application deadline
20th March, 2020.
Application details
Interested and qualified candidates should send a copy of their CV via: info@winocksolar.com using the Job Title as subject of the email.
WHO IS Winock Solar Limited?
Winock Solar Limited is a company that specialises in off-grid solar solutions in Sub-Saharan Africa. Winock Solar offers a wide range of products such as solar panels, inverters and batteries and services such as installation and repair. Our mission is to make solar accessible, reliable and affordable to Nigerian micro-businesses for productive use.